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Small Business


The Non-Billable Myth: Why Professional Services Firms Undervalue the Work That Sustains Them
Every firm has one. The person whose name never tops the billing report, but whose exit would quietly take a piece of the firm with it. You know the type. Not the highest utilization, just the highest everything-else. In a lot of professional services firms, that makes them invisible, because we’ve decided your value is your billable hours, and their best work doesn’t bill. Because the work that also keeps a firm alive rarely shows up. Developing the next generation of staff
3 min read


Marshmallow Landings
I can't remember who said this but it's one I've always loved: 🏔 "What if you jump off the cliff and it's a marshmallow landing?" It's a...
1 min read


Make Your Hours Count
Small Business Owners, Working harder (more hours, more days, canceling vacations, etc.) does not improve results. Let me say that louder...
1 min read


Personal and Professional Growth Go Hand-in-Hand
Before we can truly position our businesses for growth, WE need to grow. Personal growth and professional growth go hand-in-hand. It...
1 min read


Chief Everything Officer
Show of hands: Are you the "Chief Everything Officer" at your company? Small business owners, I see you. The buck stops with you, right?...
1 min read
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