top of page


Goals in a Vacuum: Why Every Department Can Hit Its Number and the Company Still Misses
There is a particular meeting that every leadership team eventually sits in. The scoreboard says everyone won. The results say otherwise. Every department hit its goals. The company missed its year. Nobody in the room underperformed. Nobody slacked. And that is what makes it so disorienting, because the usual explanations do not apply. You cannot point at a person. There is no obvious failure to fix. Here is what is almost always going on. The Goals Were Reasonable. They Were
3 min read
bottom of page